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1xBet & Brands

Fansport’s Audit and Proposal

02/09/2026Strictly confidential

Trustpilot today 0.0 14 reviews
6-month target 4.0+ 1,000+ reviews

Fansport’s audit and proposal

Contents

  1. 01TrustpilotAudit of the group’s profiles, background data from a comparable case, and a styling example.
  2. 02FansportAudit of the key review platforms for Fansport: current state and the 6-month target for each.
  3. 03ResearchWhat published studies say about reviews and player selection, 2024–2026.
  4. 04ProposalTargets: what we manage and what the business gets.

Trustpilot · 01

Trustpilot Audit

BrandMain profileSecondary profile (if significant)
Melbet Warning Reviews 881.2
Fansport Reviews 142.9 —
1xSlots Warning —
BetWinner Reviews 7051.2 —
1xBet Warning —

Trustpilot · 02

Background

0 reviews in 2 hours Generated by one of the tools we handle — around 20% of the brand’s annual review volume.
2.60.0 rating increase We increased the rating from 2.6 to 3.3.
0.00 current review average In-app review collector, vs previous 90 days.
Trustpilot business dashboard: average review rating per week and reviews by star rating
Trustpilot business dashboard · in-app review collector performance · weeks 23–36, 2026

Trustpilot · 02

Interpretation

Trustpilot ranks on page one for branded searches

India · Colombia · Austria

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. 8
  9. 9
  10. 10
  11. 11
Review platforms“brand + reviews” queries
Fansport#6–8
Betwinner#6–7
1xBet#9–11

For “brand + reviews” queries, review platforms often rank #1.

Reputation drives conversion

For offshore casinos, reputation directly impacts conversion: low ratings, negative reviews, or signs of manipulation reduce trust and deposits.

Disputes get results

We successfully dispute reviews on Trustpilot, and most of the reviews we challenge end up being removed.

Trustpilot · 03

Styling example

✓How it can lookGood examples: clear, informative, and trust-building
A: informative “About the company” card
B: “About the company” block in the listing
C: company profile with rating and trust
✕How it looks badPoor example: too little information and low trust
Fan Sport Trustpilot profile: unclaimed, 14 reviews, 2.9 rating

Fansport · 01

Audit of the key platforms for Fansport

PlatformCurrent stateTarget · 6-month horizon
Trustpilot Reviews 142.9
  • Claim, merge & optimize existing profiles
  • Reach 4.0+ rating / 1,000+ reviews
  • Improve review collection (targeting specific type of players)
Casino GuruAskGamblers Casino Guru safety index 2.5, very low AskGamblers complaint: account suspended after winning 8,400 USD, unresolved AskGamblers: our rating 6.3/10, player rating 1/10 from 2 reviews Casino Guru player review: account blocked with $8,400 in it
  • Reopen & resolve existing customer claims together with Fan Sport’s Support
  • Improve response quality, resolution rate and claim handling
  • Strengthen rating, trust and overall brand reputation
Google Maps Doesn’t exist
  • Create, verify & fully optimize the business profile
  • Build a stable flow of authentic customer reviews
  • Improve local search visibility and profile credibility
Quora No topics exist yet
  • Create relevant topics and launch targeted discussions
  • Manage conversations around key brand/search queries
  • Build visibility in Google Search within 2–3 months

Fansport · 02 — Coverage

  1. 01

    Fansport has limited coverage on review platforms, with no presence on many high-ranking sites.

  2. 02

    We can quickly expand this across your key GEOs — launching and managing profiles on the most effective local review platforms.

  3. 03

    These platforms also rank well in AI search, creating an additional source of highly relevant traffic.

Research · 01

Research

Online casino reputation and player selection: research data 2024–2026

0.0%

Canadian Research Study (2025)

83.7% of Ontario players reported using regulated sites in a survey conducted between January and February 2025. Since players often see similar design across legal and unregulated platforms, reviews help turn hidden differences into visible ones. A good review explains who owns the operator, where it holds approval, which payment methods work, and how it responds to unresolved complaints.

SourceAnte Up Magazine — Canadian Players Are Relying More on Reviews Before Choosing Online Casinos

How Players Choose Casinos Based on Reviews in 2026

In 2026, players judge an online casino before they judge the games. Comparison sites help with this first check because they gather details players would have to find alone. They review licences, bonus rules, payout speed, game range, customer support, and app quality, then rank casinos and sportsbook promotions across those measures. Sites like casinogrounds.com can give players a route through casino brands and offers before sign-up, while forums allow you to see what other players are saying.

SourceAmerican Casino Guide Book — Trust Signals in iGaming: How Players Evaluate Casinos in 2026

Review platforms have become critical factors in casino selection

Online review platforms (Casino Guru, AskGamblers), Q&A platforms (Quora), forums, and review aggregators have become critical factors in casino selection in 2025–2026, particularly for players choosing between regulated and unregulated platforms. Where Casino Players Check Ratings and Reviews in 2026 demonstrates that reputation management through these channels is now essential for casino operators.

SourceDaily Emerald — Where Casino Players Check Ratings and Reviews in 2026

Proposal · 01

Targets

What we manage

  1. 01

    Platform management

    Trustpilot · CasinoGuru · AskGamblers · Google Maps · Quora

  2. 02

    Authentic review acquisition

    Compliant outreach to verified, real players

  3. 03

    Profile expansion

    New review-site and forum profiles tailored to each GEO

  4. 04

    Negative review handling

    Fast responses, evidence-led disputes and escalation workflows

  5. 05

    Forum & SERP activation

    Active topic participation and promotion of owned content assets

  6. 06

    Competitive intelligence

    Competitor monitoring, trend analysis and monthly reporting

What the business gets

Trustpilot target
0.0

Target rating supported by a compliant review-generation and response program

  • Complaint response system

    Integrated with Support across CasinoGuru and AskGamblers; rating uplift target set after baseline audit.

  • GEO-wide presence

    Registration on all relevant, high-ranking review platforms and forums by market.

  • Controlled search results

    Content-led review profiles and forum threads advanced toward the top of branded SERPs.

  • Clear performance visibility

    Monthly reporting covering ratings, sentiment, response SLA, disputes, visibility and competitor movement.

One partner.
One response system.
One controlled reputation footprint.

spdrs-web.com Strictly confidential · 02/09/2026