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1xBet & Brands

Fansport’s Auditand Proposal

02/09/2026Strictly confidential

Trustpilot
Today 0.0 14 reviews
6-month target 4.0+ 1,000+ reviews

Fansport’s audit and proposal

Contents

  1. 01TrustpilotAudit of the group’s profiles, a custom dashboard and a styling example.
  2. 02FansportThe key review platforms: current state and the 6-month target for each.
  3. 03ResearchWhat published studies say about reviews and player choice, 2024 to 2026.
  4. 04ProposalTargets, products and pricing, a reputation snapshot and three commitments.

Trustpilot · 01

Trustpilot Audit

BrandMain profileSecondary profile (if significant)
Melbet Warning Reviews 881.2
Fansport Reviews 142.9 —
1xSlots Warning —
BetWinner Reviews 7051.2 —
1xBet Warning —

Trustpilot · 02

Background

0 reviews in 2 hours Generated by one of the tools we handle: around 20% of the brand’s annual review volume.
2.60.0 rating increase We increased the rating from 2.6 to 3.3.
0.00 current review average In-app review collector, last 90 days.

Average review rating

In-app review collector · by week

Reviews by star rating

In-app review collector · 473 reviews

Widget views

In-app review collector · by month

Reviews

In-app review collector · by month

Data from the Trustpilot business account (in-app review collector), June to September 2026. Values are read from the dashboard charts.

Trustpilot · 02

Interpretation

Trustpilot ranks on page one for branded searches

India · Colombia · Austria

Find your Trustpilot page in branded search results
  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. 8
  9. 9
  10. 10
  11. 11
Review platforms“brand + reviews” queries
Fansport#6–8
Betwinner#6–7
1xBet#9–11

Review platforms take the first result

For “brand + reviews” queries, review platforms often rank #1.

Reputation drives conversion

For offshore casinos, reputation directly impacts conversion: low ratings, negative reviews, or signs of manipulation reduce trust and deposits.

Disputes get results

We successfully dispute reviews on Trustpilot, and most of the reviews we challenge end up being removed.

Trustpilot · 03

Styling example

✓How it can lookGood examples: clear, informative, and trust-building
Informative “About the company” card
AInformative “About the company” cardClear facts and benefits
“About the company” block in the listing
B“About the company” block in the listingConcise, visual, expands with “See more”
Company profile with rating and trust
CCompany profile with rating and trustRating, reviews and a recognizable brand
✕How it looks badPoor example: too little information and low trust
Fan Sport Trustpilot profile: unclaimed, 14 reviews, 2.9 rating
✕Fan Sport on Trustpilot todayToo little content, no verified profile, weak reputation

Fansport · 01

Audit of the key platforms for Fansport

PlatformCurrent stateTarget · 6-month horizon
Trustpilot Reviews 142.9
  • Claim, merge and optimize existing profiles
  • Reach 4.0+ rating / 1,000+ reviews
  • Improve review collection (targeting specific type of players)
Casino GuruAskGamblers

Extremely low ratings: 2.5/10 on Casino Guru and 1/10 on AskGamblers

Casino Guru · Safety index2.5/10Very low
AskGamblers · Player rating1/102 reviews · 6.3/10 CasinoRank
AskGamblers complaint: account suspended after winning 8,400 USD, unresolved
Casino Guru player review: account blocked with $8,400 in it
  • Reopen and resolve existing customer claims together with Fan Sport’s Support, as many player requests and complaints were previously left unanswered
  • Establish a consistent complaint-handling process to improve response quality and resolution rates
  • Strengthen ratings, trust and overall brand reputation on Casino Guru and AskGamblers, two of the most recognized and trusted review platforms in the online casino industry
Google Maps Doesn’t exist
  • Create, verify and fully optimize the business profile
  • Build a stable flow of authentic customer reviews
  • Improve local search visibility and profile credibility
Quora No topics exist yet
  • Create relevant topics and launch targeted discussions
  • Manage conversations around key brand/search queries
  • Build visibility in Google Search within 2 to 3 months

Fansport · 02 · Coverage

  1. 01

    Fansport has limited coverage on review platforms, with no presence on many high-ranking sites.

  2. 02

    We can quickly expand this across your key GEOs: launching and managing profiles on the most effective local review platforms.

  3. 03

    These platforms also rank well in AI search, creating an additional source of highly relevant traffic.

Research · 01

Research

Online casino reputation and player selection: research data 2024 to 2026

0.0%

Canadian research study (2025)

83.7% of Ontario players reported using regulated sites in a survey conducted between January and February 2025. Since players often see similar design across legal and unregulated platforms, reviews help turn hidden differences into visible ones. A good review explains who owns the operator, where it holds approval, which payment methods work, and how it responds to unresolved complaints.

SourceAnte Up Magazine · Canadian Players Are Relying More on Reviews Before Choosing Online Casinos

How players choose casinos based on reviews in 2026

In 2026, players judge an online casino before they judge the games. Comparison sites help with this first check because they gather details players would have to find alone. They review licences, bonus rules, payout speed, game range, customer support, and app quality, then rank casinos and sportsbook promotions across those measures. Sites like casinogrounds.com can give players a route through casino brands and offers before sign-up, while forums allow you to see what other players are saying.

SourceAmerican Casino Guide Book · Trust Signals in iGaming: How Players Evaluate Casinos in 2026

Review platforms have become critical factors in casino selection

Online review platforms (Casino Guru, AskGamblers), Q&A platforms (Quora), forums, and review aggregators have become critical factors in casino selection in 2025 and 2026, particularly for players choosing between regulated and unregulated platforms. Where Casino Players Check Ratings and Reviews in 2026 demonstrates that reputation management through these channels is now essential for casino operators.

SourceDaily Emerald · Where Casino Players Check Ratings and Reviews in 2026

Proposal · 01

Targets

What we manage

  1. 01

    Platform management

    Trustpilot · CasinoGuru · AskGamblers · Google Maps · Quora

  2. 02

    Authentic review acquisition

    Compliant outreach to verified, real players

  3. 03

    Profile expansion

    New review-site and forum profiles tailored to each GEO

  4. 04

    Negative review handling

    Fast responses, evidence-led disputes and escalation workflows

  5. 05

    Forum & SERP activation

    Active topic participation and promotion of owned content assets

  6. 06

    Competitive intelligence

    Competitor monitoring, trend analysis and monthly reporting

What the business gets

Trustpilot target
0.0

Target rating supported by a compliant review-generation and response program

  • Complaint response system

    Integrated with Support across CasinoGuru and AskGamblers; rating uplift target set after baseline audit.

  • GEO-wide presence

    Registration on all relevant, high-ranking review platforms and forums by market.

  • Controlled search results

    Content-led review profiles and forum threads advanced toward the top of branded SERPs.

  • Clear performance visibility

    Monthly reporting covering ratings, sentiment, response SLA, disputes, visibility and competitor movement.

Proposal · 02

Products and pricing

Three core products. Each one can be scoped on its own.

01

Trustpilot

Trustpilot

Profile claim and merge, review collection, disputes, and complaint resolution together with your Support.

  • Target: 4.0+ rating, 1,000+ reviews
  • Response and dispute workflow
02

Quora

Quora

Relevant topics and targeted discussions around brand and search queries.

  • Visibility in Google Search within 2 to 3 months
  • Managed conversations on key queries
03

Review platforms

Casino GuruAskGamblersGoogle Maps

Casino Guru, AskGamblers, Google Maps and the top local review sites in each GEO: profiles, complaints, ratings.

  • Complaint handling with your Support
  • New profiles per market
€

Pricing depends on the volume of work we perform within each product.We agree the scope for Trustpilot, Quora and the review platforms first, and the price follows from that scope.

Proposal · 03 · Snapshot

Reputation fix for Fansport

I’ve analyzed your current standing on the review platforms that matter most to your players. Here’s what needs to change.

Trustpilot

Current

2.9/ 5

14 reviews · target 4.0+

Casino Guru

Current

2.5/ 10

Safety Index: 2.5 (Very low)

AskGamblers

Current

1.0/ 10

2 player reviews

What I’m seeing

For online gaming platforms, reputation directly impacts player acquisition and conversion rates. My research shows that 83.7% of players check review platforms before choosing a casino, and over 60% of players consider best reviews and recommendations when selecting a new operator. Your current profile across these three platforms is leaving money on the table. Players are comparing you to competitors and finding better options.

What I can do for you

Your platform is solid, but your reputation profile isn’t reflecting that. These three platforms rank #1 for “[brand] reviews” queries, appear in AI search results, and directly influence player trust. I can fix these gaps within 6 months through systematic profile management, authentic player engagement, and strategic response handling.

Proposal · 04 · Commitments

What I’ll do

  1. 01

    I’ll handle Trustpilot

    Profile claim, merge any duplicates, resolve your complaint backlog, build a steady stream of authentic reviews. Target: 4.0+ rating with 1,000+ verified reviews. Works directly with your support team on issue resolution.

  2. 02

    I’ll fix Casino Guru & AskGamblers

    Complete profile optimization, escalate unresolved complaints, improve response quality and times. Coordinate with your support team to handle claims professionally and improve safety ratings.

  3. 03

    I’ll send you monthly reports

    Track all key metrics: ratings, sentiment, response times, resolved complaints, visibility changes. Show you exactly what’s working and where we need to adjust.

SPDRS

Paul Wiseman

Online Reputation Management

paul@spdrs-web.com
spdrs-web.com

One partner.One response system.One controlled reputation footprint.

spdrs-web.comPaul Wiseman · paul@spdrs-web.com
Strictly confidential · 02/09/2026